Fees and Rebates

Change Futures has many options when booking an appointment for psychology services. We have options that cater to your needs whether you are looking to bulk bill, or attend a session that will incur private psychology fees.


Our Fees

Each session booking for psychology services is for one (1) hour. The therapeutic session will last for around 50 minutes. This leaves 10 minutes for your psychologist to complete essential work, such as case notes, GP reports, and other communication within the session window. Please see the psychologist schedule of fees and counselling fees listed below.

Private psychologist fees. Referral or Mental Health Care Plan, or Mental health treatment plan.

Our private psychologist consultation fees one (1) hour session is $190 (full-fee) and $160 (reduced fee). Bulk billing is also available but these sessions with a bulk billing psychologist may involve a wait time.

The cost of a one (1) hour session for a Clinical Psychologist is $200.

The cost of a one (1) hour consultation for Counsellors is $80.

All fees are payable at the end of the session by cash or credit card.



Psychologist fees for sessions provided through the NDIS are $190 per hour.


Cancellation Policy

If for some reason you need to cancel or reschedule your appointment, we require at least 24-hours notice. Cancellation within 24-hours and no shows will incur a fee of 62.5% of the session cost.

These payments are processed automatically through Halaxy and will also incur a processing fee (maximum cost of 2% plus $1 per transaction). This cancellation fee is not claimable through Medicare or your private health fund. This amount will be automatically debited from your nominated debit/credit card stored on Halaxy or an invoice will be sent via email/post if this payment information has not been provided.

All outstanding cancellation fees must be paid prior to booking your next appointment. If you are experiencing financial difficulties, please speak with your practitioner or a member of our customer service team.


Medicare and Health Fund Rebates

You may be eligible for a Mental Health Care Plan which is a formal referral written by a GP, paediatrician or psychiatrist for either you or your child. Your doctor will determine your eligibility for a mental health treatment plan based on your symptoms. Symptoms which meet criteria for a mental health care plan include depression, anxiety, and adjustment issues, among others.

This plan will provide you a rebate on the cost of the psychology service you receive from a bulk billing psychologist. Change Futures offers bulk billing to people with a Mental Health Care Plan and a Health Card. If you would like more information, please contact reception on (07) 3857 08457.

When making the appointment with your doctor, please mention that you would like to initiate a Mental Health Care Plan with a psychologist, and ask for a longer consultation. If the sessions with the bulk billing psychologist are for your child, please make sure you bring your child to the appointment.

The Mental Health Treatment Plan must be brought with you to your first appointment. The Mental Health Care Plan will enable you to claim a Medicare rebate for a maximum of 10 appointments per year.

After 6 sessions, the psychologist will send a brief letter to the referring medical professional to inform them about your progress. Your GP, paediatrician or psychiatrist may like to see you or your child (if applicable) before they will renew the Mental Health Care Plan for further sessions.

The mental health care plan is only valid for 12 months from the date of referral.

For more information about Medicare rebates for psychological services please click on the link below.

Visit the Australian Psychological Society website.


Private Health Fund Rebates

You may also be able to access rebates for psychology services through your private health insurance.

If you have private health insurance you will need to consult with your insurer to determine the private health fund rebates that you are eligible for when paying psychologist consultation fees, as Change Futures cannot offer a guide on your health fund rebates. Your options will vary depending on your level of cover. You can visit the Australian Psychological Society site, which will offer some information on health fund rebates offered for psychologist fees.


Information Security

Credit and debit card information is stored safely in Halaxy, our secure client record management system. All automatic payments are protected by bank-grade security and encryption.


Q: Where do I find a bulk billing psychologist Brisbane? 

A: We have multiple practice locations in North Brisbane (Gordon Park and Aspley) that offer bulk billing services.

Q: Where do I find a bulk billing psychologist Logan? 

A: We have a new private practice in Springwood.

Q: Do you have different psychology fees for the Gold Coast? 

A: No, our Palm beach location has the same fee structure.

Q: Do you have different psychology fees on the Sunshine Coast? 

A: No, our Nambour and Maroochydore locations have the same fee structure.