Board Chair – Trevor Carlyon
Trevor has worked in child protection, mental health, juvenile justice and adult corrections reform and private practice consulting environments. He has been an Assistant Director- General (Queensland Government) and has served as both Chair and Director on a number of government and non-government organisation boards. He has been the CEO of large community service organisations.
He is committed to organisational collaboration and has experience in award winning corporate partnerships. Trevor has been a judge for the Queensland Premier’s Excellence in Public Sector Management awards, a member of the Queensland Compact Governance Committee, a Visiting Fellow at ANU (Mental Health Research), Business Fellow at University of Queensland and has a career long interest in partnering between the public sector and NGO’s.
Les has been a marketing consultant for over 30 years and has developed marketing strategies and advertising campaigns for a wide range of clients including small, medium and large businesses, state governments, industry associations and also not for profit organisations.
As well as having extensive experience in traditional advertising including television, radio, press, direct marketing and retails sales he also assists clients to market their goods and services using ‘new media’ that includes dynamic websites, online stores, email marketing, mobile apps and social media. Les is also an experienced trainer in the area of customer sales and service and has appeared as a keynote presenter and guest speaker at numerous conventions and events.
Les’s approach to marketing focuses on building genuine relationships between clients and their customers which helps to build long term customer loyalty, and in an era of increasing complexity and choice Les also encourages his clients to keep their sales and communication processes as simple and as cost effective as possible by using the latest technology but always balanced with a personal ‘human’ touch.
Russell has had an extensive career in Community, Aged Care and Health services, spanning 35 years. He leads the provision of In-home Care Services for frail aged and disabled clients at a large not for profit provider and has an MBA.
Russell has previously worked alongside clinical specialists researching innovative ways to optimise clinician engagement and client outcomes, and has published in this area. Russell has particular interest in leading scalable organisational approaches to high quality aged care services with their primary focus being continuous improvement towards positive outcomes for all clients.