Contact us

Change Futures

If you have any questions and you would like to get in touch with one of our friendly team, or to book a psychologist appointment, please contact us through the methods provided below. You can also complete the contact form and we will endeavour to get back to you as soon as possible.

Phone

Brisbane & Sunshine Coast: (07) 3857 0847

Gold Coast: (07) 5648 0424

North Coast NSW: (02) 5624 7019

Email

info@changefutures.org.au

Hours

Office Hours

9:00am till 5:00pm Monday to Friday. Appointments may be available outside these hours.

Need Urgent Support?

Change Futures is not a crisis or acute care service.
If you or someone you support is in immediate danger, call 000.

For urgent mental health support, contact:

Lifeline – 13 11 14 (24/7 crisis support)
Suicide Call Back Service – 1300 659 467
Kids Helpline – 1800 55 1800
13YARN – 13 92 76 (First Nations crisis support)
QLD Acute Care – 1300 MH CALL (1300 642 255)
NSW Acute Care – 1800 011 511

We are unable to monitor or respond to urgent or time-sensitive messages sent through this form.

If you would like to provide feedback, please head to our feedback page.

If you'd like us to contact you, please complete the form.

Send Us a Message

FAQs

Common questions about booking psychology and counselling services with Change Futures.

Q: Can I book a psychologist without a GP referral?

A: Yes, private practice appointments can be arranged directly with our intake team without a GP referral. However, without a GP referral and Mental Health Care Plan (MHCP), you won't be eligible for the Medicare rebate. To access the Medicare rebate you will need the Mental Health Care Plan, which is prepared and referred through by your GP.

Q: Can I contact a psychologist directly?

A: All calls are received through our intake team. Our intake staff can transfer calls directly to a practitioner if they are available at that time. Please note that telehealth appointments are available if you wish to speak to a practitioner for an extended period of time period over the phone.

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