Support Services
At Change Futures, we aim to support individuals, families, carers, and communities by helping them access reputable mental health and wellbeing services. As a registered charity and not-for-profit organisation, we put people first.
Some of the organisations listed on this page are valued partners or services we work alongside in the community. Others are independent services we include because they provide trusted, accessible support.
These resources are provided to help you find the right support at the right time, including crisis assistance, specialised services, and wellbeing information.
If you are seeking psychologist resources or internship information, please visit our internship program page.
If you or someone you support needs urgent help, please see the crisis supports below.
External psychology services and supports contact list
If you need urgent help
Change Futures is not a crisis or acute care service.
If you or someone you support is in immediate danger, call 000.
24/7 crisis support
Emergency Services – 000
Life-threatening emergencies.
Lifeline – 13 11 14
24/7 crisis support for anyone in distress.
Text: 0477 13 11 14 (12pm–midnight AEST)
Chat: https://www.lifeline.org.au/crisis-chat/
Suicide Call back Service – 1300 659 467
24/7 counselling for suicidal thoughts, crisis, or supporting someone at risk.
Kids Helpline – 1800 55 1800
24/7 support for children and young people aged 5–25.
Webchat: https://kidshelpline.com.au/get-help/webchat-counselling
Email: co********@**************om.au
Beyond Blue – 1300 22 4636
Support for depression, anxiety, and emotional distress.
13YARN – 1392 76
24/7 culturally safe crisis support for Aboriginal and Torres Strait Islander peoples.
Acute mental health triage (state-based)
Queensland — 1300 MH CALL (1300 642 255)
24/7 mental health triage and referral through your local Hospital and Health Service.
New South Wales — 1800 011 511
24/7 statewide mental health triage service.
Psychology Resources
If you are a graduate or early-career practitioner looking for psychologist resources or internship information, please visit:
Psychology Internship Program
Charter for Clients
The Charter for Clients of APS Psychologists outlines the standards clients can expect.
View the Charter of Clients of APS Psychologists here.
Aboriginal and Torres Strait Islander Supports
Alcohol and Other Drugs
Alcohol and Drug Information Service (ADIS) — QLD
24/7 confidential support.
Family Drug Support (National)
24/7 support line for family affected by alcohol and other drug use. Provides counseling, information, support groups, and resources
Ph: 1300 368 186
Children, youth and families
Act for Kids
Act for Kids is an Australian charity providing free therapy and support services to children and families who have experienced, or are at risk of child abuse and neglect.
Children of Parents with a Mental Illness (COPMI)
Provides help to children whose parents have a mental illness. The website has resources for professionals working with these children and for family members.
Parentline (QLD & NT)
Ph: 1300 30 1300
Reachout
ReachOut is Australia’s most accessed online mental health service for young people and their parents. Their trusted self-help information, peer-support program and referral tools save lives by helping young people be well and stay well.
Disability Support
Disability Gateway (National)
A government service helping people with disability, their families, and carers find trusted information and access support services.
Ph: 1800 643 787
National Disability Insurance Scheme (NDIS)
Ph: 1800 800 110
NDIS Quality and Safeguards Commission
Ph: 1800 035 544
Domestic and Family Violence
1800 RESPECT (National)
24/7 counselling for sexual assault, family and domestic violence.
Ph: 1800 737 732
DVConnect Womansline (QLD)
24/7 crisis support for women experiencing domestic or family violence, including safety planning and emergency accommodation referrals.
Ph: 1800 811 811
DV NSW Domestic Violence Line (NSW)
24/7 support, safety planning and referrals for women experiencing domestic or family violence.
Ph: 1800 656 463
MensLine Australia
Ph: 1300 78 99 78
Eating Disorders
Butterfly Foundation
Ph: 1800 33 4673
Eating Disorder Families Australia (EDFA)
24/7 Support, education and peer support for parents, partners and carers of people experiencing eating disorders.
InsideOut Institute
National leaders in eating disorder research, education and treatment innovation. Good for professional and evidence-based guidance.
National Eating Disorder Collaboartion (NEDC)
ReachOut is Australia’s most accessed online mental health service for young people and their parents. Their trusted self-help information, peer-support program and referral tools save lives by helping young people be well and stay well.
General mental health support
QLD Mental Health Access Line
Ph: 1300 MH CALL (1300642 255)
NSW Mental Health Line
Ph: 1800 011 511
SANE Australia (National)
Support and information for people living with complex mental health concerns, including forums, counselling options and lived-experience resources.
Older people
Aged Care Quality and Safety Commission
Ph: 1800 951 822
Ageing and Disability Commission (NSW)
Ph: 1800 628 221
Elder Abuse Prevention Unit (QLD)
Ph: 1300 651 192
Other services and supports
Office of the Health Ombudsman (QLD)
Ph: 133 OHO
Office of the Public Guardian (QLD)
Ph: 1300 653 187
SMS (young people): 0418 740 186
Victim Assist Queensland (QLD)
Information, referrals, and financial assistance for people affected by violent crime in Queensland. domestic or family violence.
Ph: 1300 546 587
NSW Victims Services (NSW)
Support, counselling, and financial assistance for people affected by violent crime in NSW. domestic or family violence.
Ph: 1800 633 063
Change Futures © Copyright 2025
© 2026 Change Futures. All Rights Reserved.